As a Beat Web client, support is included. Here are the three fastest ways to reach us, and answers on how our support works.
Log in to your client portal and click the Support and changes tab. Describe the issue and attach files if helpful, and it lands directly with the right person.
Email us a description of what you need help with. Mention which website it concerns, and things move faster.
Call us during office hours, weekdays 08:00 to 17:00 CET. Urgent problem with the site? Call first.
Support is included in the monthly fee for all clients with operations at Beat Web, with no support packages and no charge per question. You create a case in the client portal, email support@beatweb.se or call +46 10 13 88 200 during office hours. Smaller issues and questions are handled within your operations plan, and larger changes or new functionality always get a free quote before work starts.
In the client portal you create support cases, upload files, see your traffic and security status, and find guides for editing the site yourself. You log in with your email address at portal.beatweb.se.
No. Support is included in the monthly operations fee, with no support packages and no charge per question. Larger changes and new functionality are quoted separately, always with a free quote before work starts.
Log in to the client portal at portal.beatweb.se and click the Support and changes tab. Describe the issue and upload any files. You can also email support@beatweb.se or call +46 10 13 88 200.
We work weekdays 08:00 to 17:00 CET and handle cases in order, with urgent problems first. If your site is down, call and we prioritise immediately.
Problems, questions and minor adjustments are handled within your operations plan. New pages, new functionality or larger reworks are development, and there you get a free quote before anything is built. You never have to guess what something costs.
Yes. Sites from us are built in WordPress with Elementor, and the client portal has step-by-step guides and training. If you get stuck, support helps you onwards.
Book a free consultation via the contact page and we will look at your website and what you need. If you want to move a troublesome site to us we do it from SEK 2,990, and then support is included in operations.
Free support, transparent reporting and a portal where you see everything yourself. Book a free consultation and we will tell you more.
